Refund policy

Refunds/Returns: 

All items are freshly baked upon ordering. Unfortunately, we do not offer refunds nor returns for any purchases. We are not responsible for any shipping incidents. Every order is given a tracking number associated with the chosen shipping company. You are welcome to file a claim with the shipping company (USPS, UPS, Fedex) and use the tracking number provided with each order if your order does not arrive, gets lost, delivered to wrong address etc. Granola Gal is not responsible for any damages or lost packages.